Privacy Policy

Privacy Policy – PCM EXPERT LLC

1. Data Controller Identification

PCM EXPERT LLC (“PCM Expert,” “we,” “our,” or “us”) is the data controller responsible for the processing of personal data collected through the website https://pcmexpert.com.

We process personal data in accordance with applicable privacy laws in the United States, Canada, and the European Union.

2. Scope and Acceptance

By accessing and using this website, you acknowledge and accept this Privacy Policy and consent to the processing of your personal data as described herein.

PCM Expert does not allow public comments or user-uploaded media on this website.

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following information:

a) Data provided voluntarily

• Full name
• Email address
• Phone number
• Billing and shipping information (when applicable)
• Information related to inquiries, quotations, technical support, or purchase processes

b) Data collected automatically

• IP address
• Browser type and device information
• Operating system
• Website usage data, pages visited, and session duration

This information is collected for security, operational, analytical, and compliance purposes.

4. Purpose of Data Processing

Personal data is processed strictly for the following purposes:

• To respond to inquiries and process transactions
• To manage payments and billing through secure payment platforms (such as Stripe)
• To fulfill contractual and legal obligations
• To provide customer support and technical assistance
• To improve website performance, functionality, and security
• To comply with Google Ads, Google Merchant Center, and other platform policies

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), personal data is processed based on one or more of the following legal grounds:

• User consent
• Performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Legitimate interests (such as fraud prevention, security, and service improvement)

6. Cookies and Similar Technologies

PCM Expert uses necessary and functional cookies to:

• Ensure proper website operation
• Enhance security and prevent fraud
• Perform analytics and performance measurement
• Enable integrations with third-party services (including Google and Stripe)

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Third-Party Services and International Data Transfers

PCM Expert may rely on trusted third-party service providers, including:

• Payment processors (e.g., Stripe)
• Hosting, security, and infrastructure providers
• Analytics and marketing platforms (e.g., Google Ads, Google Merchant Center)

These providers may process data in the United States, Canada, or other jurisdictions. PCM Expert ensures that any international data transfers comply with applicable legal safeguards, including contractual protections and security measures.

8. No Sale of Personal Data (CCPA / CPRA)

PCM EXPERT LLC does not sell, rent, or trade personal data.

Under California law, users have the right to know that their personal data is not sold and not used for data-sale-based advertising.

9. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements

10. User Rights

Depending on your jurisdiction (GDPR, CCPA/CPRA, or Canadian privacy laws), you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict data processing (where applicable)
• Request data portability
• Withdraw consent at any time

Requests may be submitted using the contact information provided on this website.

11. Data Security

PCM Expert implements reasonable technical, administrative, and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

12. Children’s Privacy

This website is not intended for individuals under the age of 18. PCM Expert does not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

PCM EXPERT LLC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.